Communications/Membership Engagement Coordinator
This role plays a vital part in fostering strong relationships with current Chamber members and attracting new members to enhance the Chamber’s community impact and growth.
Knowledge, Skills, and Abilities:
• Excellent communication skills, including writing, proofreading skills, and speaking
• Strong knowledge of social media platforms and willingness to learn and study new social media platforms
• Knowledge of or willingness to learn multiple web-based platforms: Constant Contact, Chamber Master, Survey Monkey, Canva, and more
• Ability to think on your feet
• Comfort in a working environment that that is constantly changing
• Ability to manage multiple projects and work assignments
• Excellent interpersonal skills both in person, online and by phone, with high professionalism
• Ability to accomplish projects with little supervision
• Promotional skills and public engagement utilizing social media platforms, email marketing tools, website updates, interpersonal contact with local media, businesses, community organizations, and residents
• Superior customer service ethic and high expectations for quality
Type: Hourly Pay: $20-$25
Schedule:
• 20-25 hours per week
Work Location:
• This is not a remote position
Primary Responsibilities:
• Accurately design and send email news to the membership highlighting upcoming Chamber programs, events, and activities
• Ensure all communications materials are clear, consistent and aligned with the Chamber brand
• Welcome and assist members and visitors and field incoming calls
• Participate on board committees
• Track and report success of e-blast, campaigns, website analytics, and social media engagement
• Answer telephone calls/emails and respond to customer inquiries
• Coordinate and promote Chamber events such as ribbon cuttings and yearly membership events
• Assist in other aspects of Chamber operation as deemed necessary.
Social Media:
• Promote the Chamber’s activities throughout all social media platforms
• Manage and build our Facebook, Instagram, etc. content and followers.
Membership:
• Schedule, attend and photograph ALL Ribbon Cuttings
• Post ribbon cutting photos or video to appropriate social media channels
• Create social media post and e-newsletter post for new members, as needed
• Like and follow new members on social media
• Serve as primary point of contact for member inquiries and requests.
Marketing:
• Oversee marketing/communication project planning and coordination, working closely with the board marketing committee
• Help the Adel Partners Chamber to increase and maintain membership
• Design event publicity and program marketing materials
Events:
• Write newsletters, social media, email blasts, and website updates
• Prepare promotional materials as necessary to execute the event – including event flyer, social media graphics and more
• Be available to work all event dates and close out all events as required
• Manage pre- and post- event communications and promotions, including securing sponsorships, member invitations and more
• Assist in event planning, including acting as Chamber Representative at networking events, workshops, ribbon cuttings and other member events
Other:
• All other duties assigned by the chamber board.
Send resume/cover letter to chamber@adelpartners.org or mail to P.O.Box 73 Adel, IA 50003 by December 20th, 2024